After sales and warranty
Quality is most important for a company. Products from takfiber company such as E1 fiber multiplexer, PCM multiplexer are aging in high-low temperature room for 48-72 hours in international standards. From the SMT to packaging, products will undergo strict standard testing at each step. All devices are stable performance.
From the date of shipment, we guarantee that all product warranty at least 1 year, such as fiber media converter, for some devices’ warranty time is 3 years, such as PCM multiplexer etc. During the warranty period, we will repair or replace it with new units for faulted device. If any spare part is stopped for production, we will provide new replacement which will compatible with the previous one or better performance one.